Privacy Policy

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Privacy Policy

Effective Date: August 4, 2026

Business Name: Brand Finder

Page: https://brandfinderbd.com/

At Brand Finder, we value your trust and are committed to protecting your personal privacy. This Privacy Policy outlines how we collect, use, and protect your information when you shop with us, visit our platform, or interact with our customer service.

1. Information We Collect

To process your orders and provide a seamless shopping experience, we may collect the following information:

  • Personal Details: Name, delivery address, phone number, and email address.

  • Order & Transaction Data: Products ordered, purchase history, delivery preferences, and payment verification details (e.g., bKash/Nagad transaction IDs or Cash on Delivery details).

  • Technical & Analytics Data: IP address, device information, and browsing history on our store to improve page layout and product recommendations.

2. How We Use Your Information

We use your information strictly for operational and customer service purposes, including:

  • Processing, packaging, and shipping your orders to your address.

  • Sending order updates, tracking numbers, and invoice copies via SMS, phone calls, or email.

  • Assisting you with customer support, exchanges, or returns.

  • Improving our product lineup, website layout, and overall shopping experience.

  • Sharing special discounts, promotional offers, or new collection launches (you can opt out at any time).

3. Information Sharing & Third Parties

We never sell, trade, or rent your personal data to third parties. We only share necessary details with trusted partners who help us run our store:

  • Logistics & Courier Services: (e.g., Steadfast, RedX, Pathao Courier) to deliver your clothing items.

  • Payment Gateways: To process online payments securely.

  • Legal Compliance: If required by law enforcement or regulatory authorities.

4. Data Security & Storage

We implement appropriate digital and organizational safety measures to keep your personal information secure against unauthorized access, theft, or misuse.

5. Customer Rights

You have full control over your information. You have the right to:

  • Request to view or update your contact details.

  • Opt out of receiving marketing SMS or newsletters.

  • Request the complete deletion of your account and customer record from our database.

6. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us:

  • Information

    Facebook- https://www.facebook.com/brandfinder

    Email: brandfinderbfbd@gmail.com

    Website: https://brandfinderbd.com/

    Landline: 02-226 624 675

    Hotline: 01316-66 99 66

    Offline: 01316-66 99 33

    Online: 01316-66 99 77

    Outlet: House # 8, Road # 24, Level # 2, (Middle of Uttar Pallabi gate 1 & 2), Pallabi # 11.5, Dhaka # 1216, Bangladesh